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What can you expect from your visit?

• A personalised gift specifically for you
• A visit with Santa and Mrs Claus to collect your gift
• Meet members of the Sensory Santa Team - Jingle and Sparkle the elves, Ruby the Reindeer and NEW this year some gingerbread characters! (PLEASE BE AWARE: Different characters will be present on different days so you will not see every character during a single visit)
• Lighting and sensory displays throughout the building to enjoy
• NEW for 2025 - Candyland Village where you can interact with our characters and join in candyland themed activities and games
• Staff who are trained in different forms of communication, such as sign language and symbols
• A 15 minute session all to yourself or your family group
• No one before or after your session for 15 minutes
• No waiting in queues for your turn
• Come and be yourself without judgement or expectation in a relaxed environment
• People of all ages are welcome so if you support an adult who would also like this experience you are very welcome to visit us too
• The chance to take as many photos and videos as you like
• PLEASE NOTE: The ticket cost covers anyone visiting Santa to receive a gift. Other family members (such as parents and older or younger siblings NOT receiving a gift from Santa) and carers are FREE

Blank boxes show available times and dates